Frequently Asked Questions

1. What is UpGlow Co.? 

UpGlow Co. is a platform that connects passionate skincare enthusiasts with top beauty brands. Our community members have the opportunity to become product testers, receive rebate deals, and provide honest feedback on the latest beauty products.

2. How does UpGlow Co. work? 

Our process is simple and risk-free. Once you join our email list, you'll receive notifications about brand deals. When you're contacted with a brand deal, you'll be guided to purchase the product on Amazon. After placing your order, send us your Order ID, and we'll send you the full price back as a rebate within 24 hours. Test the product, share your authentic feedback, and get rewarded!

3. Are these real brand deals? 

Absolutely! We collaborate with well-known beauty brands to offer you genuine product testing opportunities. You'll have the chance to try new products and provide valuable feedback.

4. Is there any cost involved? 

There's no cost to join UpGlow Co. or to participate in our brand deals. You only need to purchase the product on Amazon, and we'll refund the full amount to you promptly. via PayPal. 

5. How do I know this is legitimate and not a scam? 

We understand your concerns. UpGlow Co. is committed to transparency and authenticity. We're a legitimate platform, partnering with reputable brands. We provide clear instructions, prompt rebates, and rewards for your participation. Your trust is our priority.

6. Can I choose the products I want to test? 

Our brand deals vary, and you'll receive notifications about available opportunities. While you can't select specific products, we strive to offer a diverse range of skincare items that cater to different interests.

7. What if I don't like the product I tested? 

We value your honest feedback. Send us an email at contact@upglowco.com with your feedback. Your experience helps brands understand their products better and improve for the future.

8. How do I receive my rebate? 

After purchasing the product on Amazon and providing us with your Order ID, we'll process your rebate within 24 hours. Your funds will be sent directly to your PayPal account.

9. Is my personal information safe? 

Absolutely. We take your privacy seriously. Your personal information is protected and used solely for communication purposes related to UpGlow Co. We do not share your information with third parties.

10. How much will I be rewarded for my review? 

You'll receive a bonus of $5 to $15 for each published review. We appreciate your commitment to providing genuine feedback and want to show our gratitude.

11. Can I participate if I don't have a PayPal account? 

Currently, PayPal is the method we use to send rebates and bonuses. If you don't have a PayPal account, we recommend setting one up to ensure you receive your rewards smoothly.

12. How often will I receive brand deals? 

The frequency of brand deals can vary. We aim to provide you with a consistent flow of opportunities to explore new beauty products.

If you have any more questions or need further clarification, please don't hesitate to reach out to our support team. Your experience with UpGlow Co. matters to us, and we're here to assist you every step of the way.